•POLICY
Shipping.
LAST UPDATED · January 2026
How Long Will It Take?
Orders are processed in 1–3 business days from our McKinney, TX studio. Once shipped, delivery typically takes 3–7 business days via USPS or UPS depending on your location.
How Much Does It Cost?
Flat-rate shipping is calculated at checkout. Orders over $75 ship free within the continental US.
Where Do You Ship?
We currently ship to all 50 US states. International shipping is not available at this time — sign up for Free Whiffs™ to hear when we expand.
What If Something Goes Wrong?
Lost in transit, arrived damaged, or never showed up? Email support@chandlr-candles.com with your order number and we'll make it right.